Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Standard shipping typically takes 7-21 business days most of the time, depending on your location unless there are unexpected freight delays that may take around longer. Expedited options are available at checkout.

Do you offer international shipping?
Yes we currently offer international shipping!

How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number and link so you can follow your delivery in real time on our Track Your Order page.

What if I entered the wrong shipping address?
Please contact us immediately at info@niqueonline.com If your order hasn’t shipped yet, we’ll do our best to update it.

Products & Stock

Do you restock sold-out items?
We regularly restock popular items. You can sign up for restock alerts on the product page or join our email list for updates.

Payments & Returns

What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

Can I cancel or change my order?
You can cancel or modify your order within 1 hour of purchase. Please contact us as soon as possible for assistance.

What is your return policy?
Please refer to our return policy at the bottom of our page.

Customer Support

How can I contact customer service?
You can reach our Australian support team at info@niqueonline.com or via our Contact Us page. We aim to reply within 12-24 hours.

Promotions & Subscriptions

How do I get notified about sales or discounts?
Subscribe to our email list for early access to sales, product launches, and exclusive promotions.

Thank you for shopping Her Garage today!